answers when you need them now
Tools
The moments every family hits: "Is this a scam?", "How do I explain this to Mom or Dad?", and "Can they stay here, safely?" These tools answer them, right now. Everything runs in your browser: nothing you enter is sent to a server or stored, and no tool needs an account.
when you are carrying all of it
Start with the tool that turns the pile into the next step.
Scams, tech explanations, and home safety checks do not need a family meeting before you begin. Pick the problem in front of you and leave with something you can send or print.
one thing to do with your parents this week
Make the callback rule a family habit.
Five minutes: teach one sentence that prevents a lot of damage. Surprise texts and calls do not get trusted through their own link or phone number.
Send this today
"If someone calls or texts about money, an account, Medicare, your computer, or a verification code, pause. Do not use the number or link they gave you. Call me, or call the number on your card or statement."
What just happened?
Pick the situation and go straight to the right tool or guide.
Mom clicked something weird, or got a suspicious text, call, or email
Paste the message or describe the call. Get a risk band, what not to do, the safe verification path, and reporting links.
Run Scam Risk CheckA scam already happened and I need the first-hour playbook
Stay calm, don't engage, verify independently, report, and tell your parent they did nothing wrong.
Read the playbook"Make the text bigger," "the TV won't show anything," "how do I video call?"
Pick a device and what they want to do. Get six steps or fewer, plain language, print-ready.
Open Explain It to Mom/DadI know the problem, but not the right guide
Search in plain language and filter by topic to find the best first page, plus related next steps.
Search all guidesTeaching a parent anything on the phone ends in frustration
One step, written down, repeated, with the parent driving: the teaching method that works.
Read the teaching methodA "bank" or "the IRS" asked for money or a code
Never verify through the message itself. The call-back rule and the script to teach a parent.
Learn the verification habitA parent's account was hacked or taken over
The 60-minute response: lock it down in order, check what the attacker touched, close the holes.
Start the response3 tools that work right now
Find the Right Guide
When: you can describe what happened, but you do not know whether it belongs under scams, care, money, house, or family.
Search the site in plain language and get the right guide, plus what to read next.
Runs in your browser. Nothing you type is stored.
Scam Risk Check
When: Mom clicked something weird. A "bank" text wants her to verify. A caller says her computer has a virus.
Paste the message or describe the call. Get a risk band, the warning signs, what not to do, a safe verification path, reporting links, and the guides to read next.
Runs in your browser. Nothing is stored.
Explain It to Mom/Dad
When: "Make the text bigger." "The TV won't show anything." "Who keeps calling?" And you need steps that don't assume prior knowledge.
Pick a device and what they want to do. Get six steps or fewer, one action per step, with "what you should see," the date it was last checked, and a fallback to official documentation, and a link to the full guide. Print or large-print versions included.
32 step-by-step guides across iPhone, Android, iPad, Windows, and TV
Home Readiness Check
When: "Can they stay here?" After a fall, a hospital stay, or a new diagnosis: is the house actually safe?
Walk the house once with the room-by-room checklist. Mark what needs attention and get a printable to-do list with the guide for each fix.
Room-by-room, browser-only, nothing stored