one thing to do with your parents this week

Make the callback rule a family habit.

Five minutes: tell your parent that banks, Medicare, utilities, and tech companies do not get verified through a surprise text or call. If a message creates pressure, hang up and call back using the number on the card, statement, or official website.

Best use: send this before the next suspicious message, not after.

This week's family script

"If someone calls or texts about money, an account, Medicare, your computer, or a verification code, pause. Do not use the number or link they gave you. Call me, or call the number on your card or statement."

Read the guide

what’s timely for your parents

The seasons change the risks.

A short seasonal check catches problems early, and it’s usually free. This block updates itself as the year moves.

Check one thing each season.

the manual we all wished existed

Nobody hands you a manual for this.

Your parents are getting older, and somehow you're now the family tech support, scam detector, and document detective. This is the practical, judgment-free handbook for the job: one page at a time, starting today.

All three tools run entirely in your browser. Nothing you paste is sent anywhere or stored.

the good parts, too

A note for hard days

You can't fix everything. That was never the job. The job is making things a little easier: one visit, one call, one "show me again" at a time.

Say it quieter on the hard days. More from the family section →

The table of contents

Browse by problem

Everything on the site is organized around the problems you actually hit, not around departments.

The fine print, in plain English

How this site works, and what it won't do

What we do

  • Answer "what do I do now?" on every page, with steps you can take the same day.
  • Cite government and manufacturer sources for anything safety-related, date every recommendation, and correct our mistakes in public. See the editorial policy.
  • Keep everything free, ad-free, and account-free today. The tools run in your browser, so they work even when our servers are having a bad day.

What we won't do

  • Pretend to be doctors, lawyers, or financial planners. When something needs a professional, we say so clearly. More about us.
  • Sell fear. You get honest risk and honest limits, not "10 SHOCKING SIGNS" and countdown timers.
  • Shame you or your parents. Everybody here is doing their best, including them.

send this to your sibling

Things every adult child has said this month

Check what applies. Copy the family summary. Send it to your brother. It helps to be seen.

Things I've said as family tech support

Check what applies, then send it to someone who gets it

Before you trust us

Questions people ask before trusting a site like this

Is this site really free?

Yes, today. The tools and every guide are free, with no account and no ads. A few product guides use clearly labeled Amazon affiliate links, which may earn us a commission at no extra cost to you. Those links never determine what we recommend, and buying nothing is always a valid answer. If that ever changes, we'll say so plainly on this page and in the privacy policy. See How We Make Money for the full picture.

Is this medical, legal, or financial advice?

No. It's practical, general guidance for common situations. When a decision could affect medical care, legal rights, or money, we tell you to involve the right professional and we say why. Read the editorial policy for the details.

Will the scam checker send my parent's message anywhere?

No. The analysis runs in your browser. We deliberately do not store, send, or log the text you paste, and we ask you not to paste passwords, codes, or account numbers in the first place.

My situation is complicated. Where do I start?

Start with the problem that is causing the most stress, not the biggest one. Check the Care & Safety section for the "questions to ask before a crisis" approach, and the Money & Planning section for documents. One page at a time is the whole method.